From 14 September 2009, the Board will introduce important changes to the process for lodging triennial certificate renewal and licence on hold applications.
These changes will mean that all renewal or licence on hold applications will be required to be lodged at Australia Post. There will be an initial three month transition period permitting applicants to either lodge the revised form at Australia Post, or lodge a paper form via post or in person to the Settlement Agents Supervisory Board. However, from 1 December 2009 renewal or licence on hold applications will only be accepted by lodgement at Australia Post.
Australia Post will only accept lodgement of complete applications. Therefore, applicants must ensure that their application contains all the required attachments and information to enable their application to be assessed. An incomplete application will be rejected at the Australia Post counter.
To access the new renewal forms from 14 September 2009, please visit the Licensing Forms page on this website, click on the relevant licence type renewal form and follow the instructions.
Agents will also be advised of the new process in their renewal reminder notice. If you have any questions about the process for lodgement at Australia Post see the frequently asked questions sheet, contact the Board’s licensing staff directly on 9282 0844, or through the Real Estate and Settlement Advice Line on 1300 30 40 64 for the cost of a local call statewide 8.30am – 5.00pm weekdays.